Privacy Policy

Last updated: 17 February 2026

Begin Again ("we", "our", "us") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and safeguard your information when you use our website and meditation course.

1. Information We Collect

We collect the following types of personal information:

• Account information: Your email address and (optionally) name when you register or sign in with Google.
• Payment information: We do not store your payment card details. Payments are processed securely by Stripe and PayPal. We retain a record of purchase status only.
• Usage data: Which sessions you have listened to, your progress through the course, and session completion timestamps.
• Technical data: Browser type, device type, IP address, and session cookies — collected automatically when you use the platform.

2. How We Use Your Information

We use your personal information to:

• Create and manage your account
• Deliver the course content you have purchased
• Save your listening progress across devices
• Process and verify your payment
• Respond to your support enquiries
• Improve the platform and course content
• Send you important account or course updates (not marketing, unless you opt in)

3. How We Store Your Information

Your data is stored on servers located in the United States. We take reasonable steps to protect your information from misuse, loss, and unauthorised access, including encrypted connections (HTTPS), secure password hashing, and access controls.

Session cookies are stored in your browser and expire after 30 days of inactivity. You can clear these at any time through your browser settings.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share it with:

• Stripe and PayPal: To process your payment securely.
• Google: If you choose to sign in with Google, limited profile information is shared under Google's OAuth terms.
• Legal requirements: If required by Australian law or a valid legal process.

5. Your Rights

Under the Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Complain about a breach of your privacy rights

To exercise any of these rights, contact us at hello@beginagainmeditation.com. We will respond within 30 days.

6. Cookies

We use a single session cookie to keep you logged in. We do not use tracking cookies, advertising cookies, or third-party analytics cookies. Stripe and PayPal may set their own cookies when processing payments, subject to their respective privacy policies.

7. Children's Privacy

This platform is not intended for use by persons under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be notified via email to registered users. Your continued use of the platform after changes constitutes acceptance of the updated policy.

9. Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us first at hello@beginagainmeditation.com. If we cannot resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Contact Us

For any privacy-related questions:
hello@beginagainmeditation.com